March 13, 2015 by Andrew Minalto - 6 Comments

Your eBay & eCommerce Questions Answered #21

questions-answers-21Hello & welcome back to a regular Q&A post this week.

Today we’ll be covering the following questions:

  • How to properly expand & grow my eBay sales?
  • Can you get genuine sports jerseys from China?
  • What to do when eBay suspends your account?
  • Is there a “multi shop” shopping cart available?
  • Is a legit website?

Let’s get started!

Hi Andrew,

Having followed your advice from EAB and on your blog, I have a few products with great looking listings that sell pretty well on both eBay and Amazon.

I am pondering my next move as I have a problem; I am undercut by competitors because they buy in greater numbers and probably use sea freight rather than courier which I have used so far as my order quantities are in the hundreds, not thousands. This is especially true for Amazon which is more price sensitive than eBay. I’ve come up with two ideas I can pursue, but can’t really afford to do both at the same time. My options are:

1. Buy existing products in greater quantities and start using sea freight (to bring down my cost and selling price and be more competitive).

2. Expand into other products.

I could do a bit of both but it would mean half-measures for each.

Just to sound out a possible solution… as a large proportion of importing costs seems to be in the transport, would you advise that I try to get smaller orders of different items from various suppliers and put them together to make a few pallets that I can then ship via sea freight?

Can this be done when the suppliers are from different areas in China? Maybe this is something that Woodland Global could help with or it could just be too much hassle to arrange from here?

Any advice would be welcome! Did you have this problem of expansion when you started out?

King regards,

Hi Alistair,

Great to hear you’re already making good sales, well done! 🙂

As for your situation with expanding into new products or trying to bring down the cost of your current items – you really have to look at both options properly and consider the numbers and how it would work out. If your capital is limited, sea freight may actually not be your best bet as you have to keep in mind that it will take roughly 40 days for re-orders to arrive. With limited cash flow this may actually ruin your business (leaving high ranking GTC listings with no stock for too long time a time). (more…)

March 6, 2015 by Andrew Minalto - 4 Comments

Your Questions Answered: BEST of 1-20!


Last week we reached the 20th post in our Q&A series, which I am extremely happy about!

I never imagined that this series would be so popular so in celebration of reaching this milestone, today we have a slightly special post – a Q&A BEST OF!

I’ve chosen ten of the most interesting questions from Q&A 1-20 and compiled them below:

  • How to position and sell PREMIUM products on eBay?
  • Importing iPhone cases with Disney characters, is this illegal?
  • Supplier wants an order BEFORE a factory inspection!?
  • How can I create a successful eBay business with a brand new account?
  • What are “grey imports” and can I sell them?
  • How to manage my eBay business when going on holiday?
  • Selling used books on eBay and Amazon – is this still viable?
  • Becoming a slave to my own business!
  • What promo materials should I include with each eBay order?
  • Starting an eBay business with £100k


Hi Andrew,

First of all I would like to thank you for website as it is such a good source of information. I have found some of your articles extremely helpful and the ideas you present have been very easy to implement into my own business, with great results.

I would like to ask your advice, and would really appreciate your help in the beginning of us trying to create a successful business on eBay.

1. As we will be selling European products on eBay, what do you think is the best strategy to enter the market with a product nobody else offers, in terms of brand and quality? There are of course plenty of low quality offerings but our products are 100% Italian or French made and we really want to emphasise the uniqueness of what we’re offering.

2. We’ve done our market research, looks at the sales, products etc. but do you think little extras will make any difference? Things like coloured bubble wrap, thank you stickers etc.? Basically do you think it’s worth investing in packaging to make us stand out from the crowd, even if it doubles the cost?

3. What 3 things you can suggest to invest money into that will put a smile on a customer’s face when he/she receives the product?

Thanks for your questions!

1) You want to make sure that you say it loud and clear – this product is PREMIUM quality, made in Italy and NOTHING on the market compares to it. Point this out in both the listing title and description. (more…)

February 27, 2015 by Andrew Minalto - 3 Comments

Your eBay & eCommerce Questions Answered #20

questions-answers-20Yes, we have reached another important milestone in our Questions and Answers blog post series – the 20th post! So if you have a question you want me to answer, simply get in touch via my support desk here. And remember, even if your question isn’t featured on the blog, you’ll still receive my personal reply via email.

Today we’ll be covering the following questions:

  • Do I need a registered company to have a business account on eBay UK?
  • How do I get my money back from a scammer in China?
  • How to verify my PayPal account after change of name?
  • Do legit Chinese suppliers accept Western Union payments?
  • How to re-sell eBay products in Africa?
  • Can you get genuine refurbished mobile phones from China?

Let’s get started!

Hi Andrew,

I have read all your posts regarding selling on eBay these last few days to learn how to be successful using this platform and make my project profitable. You are a huge help as I was totally clueless only a week ago.

I was wondering if what I am proposing below is allowed within eBay’s policies.

Basically I started my little project on eBay about 2 months ago and I am unsure whether I can now upgrade my account to a business one as I don’t actually have a registered business? When I changed the account from personal to business, eBay didn’t ask for any additional information (to what I gave when initially creating the account) and I haven’t received any emails requesting any extra info or encountered any problems…

In terms of declaring my earnings, I am planning to do a year end self-assessment but I am just unsure how all of this sits with eBay and what their policies are?

Do I need to be registered as a business in the UK and open up a company or become a sole trader to do this or am I ok to just go ahead without registering as a business and simple declaring my earnings at the end of the year?

Thanks in advance,

Hi Silvia,

Yes, on eBay you can have a Business account without actually registering a company or even becoming a sole trader. They do not verify any business details when you upgrade your personal account to business account. So it’s fine by eBay’s rules.

The only thing you want to look into is whether it would be more efficient, tax wise, for you to register as a sole trader? Check out my eBay Business & Tax registration guide here to help you understand the differences. (more…)