January 13, 2017 by Andrew Minalto - 2 Comments

Be Careful When Outsourcing Graphic Design on Fiverr.com!

Outsourcing graphic design work online has never been easier – we have all these freelancing sites available now where we can simply order a logo or banner design with the click of a button. One of such sites that I have always recommended for budget work is fiverr.com

But is it really as simple as it sounds? You pay $5 and get a professional banner design done? Or are there some underlying issues you have to be aware of?

This is exactly what Mark was asking in a recent message to me:

Hi Andy,

You recommend Fiverr so I was hoping you can help clarify something that has gotten me confused.

I’ve had a gig done for me for a banner through Fiverr, however on looking up the image on google images, the background shows as a Getty Images stock photo.

I understand some people have years later had £2k bills land on their doorstep for copyright infringement from Getty so I want to be sure I’m on the right side of the law here.

Are designers allowed to use Getty on Fiverr and when they do does the order constitute a Perpetual Licence for you to use the work on your website?

For example if say years from now Getty come knocking at the door asking for money, will my order be proof I have paid perpetual licence to the designer who must (I assume) have paid Getty to use that image in his design?

Best Regards,
Mark

Thanks for your question Mark!

You have raised a very interesting and important question about graphic design & image licensing and it is a complex one indeed.

To start with, for people who are not aware of this, there are websites online where you can purchase photos, graphics and other art work. Sites like:

The way these sites work is that designers, photographers and graphic artists submit their work on these sites and upon approval they get listed. Then, when someone buys an image from the site, the creator/owner gets paid a fixed fee or a percentage of the sale (depending on the company). (more…)

January 9, 2017 by Andrew Minalto - 27 Comments

Consumer Contracts Regulations – 
Your Legal Responsibilities as an Online Seller!

Happy Monday! 🙂

Yes, we’ll start the week with rather complex and serious topic  – Consumer Contracts Regulations BUT I’m here to make it easy for you to understand so you don’t have to read hundreds of pages of mumbo-jumbo legal documents!

I’m honestly quite shocked by the number of businesses selling online that seem to be completely unaware of their legal responsibilities, with very little understanding of the Consumer Contracts Regulations and what they need to do under UK law, as an online seller.

A number of years ago I wrote a long article on this topic, after I was dismayed to get an email from a blog reader of mine describing how they had been refused a refund by Babz Media for a faulty item, with the eBay powerseller (with a feedback score close to 5 million!) apparently being completely unaware of UK law.

Basically a few months after purchase, an item bought from them developed a fault but when Babz were contacted for a return they repeatedly refused to cover the return postage cost as the “order was placed more than 30 days ago”. Even after it was pointed out to them that they were legally required to pay for postage of a faulty good, they claimed that “Under the distance selling regulations, if it is stated in the terms and conditions of the seller, if more than 30 days old, the customer is responsible for return postage costs.”

Now of course that’s a load of nonsense and they were completely wrong. As stated in the Sale of Goods Act 1979 (section 48b, part 2 if anyone would like to check for themselves):

(2) If the buyer requires the seller to repair or replace the goods, the seller must—

(a) repair or, as the case may be, replace the goods within a reasonable time but without causing significant inconvenience to the buyer;

(b) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage)

And there you go – as clear as can be, yet still a huge company like Babz Media refused to pay for the return postage (on an interesting side note – Babz Media actually ceased trading unexpectedly in 2015!).

But you’ll notice that I quoted the Sale of Goods Act above and that Babz Media referred to the Distance Selling Regulations.

However, both of these directives have since been replaced.

On June 14th 2014, the Distance Selling Regulations were superseded by the Consumer Contracts Regulations and from October 1st 2015, the Sale of Goods Act has been replaced by the Consumer Rights Act.

The Consumer Rights Act applies to purchases made both in-store and online (all purchases, basically) and the Consumer Contracts Regulations provides extra protection for consumers making purchases off-premises, or at a distance (this includes purchases made online, over the phone, or by mail order). (more…)

August 19, 2016 by Andrew Minalto - 0 Comments

How to create a FREE Online shop using Spicy Auction Templates!

free-online-shop

Happy Friday everyone!

Who wants a simple online shop to start taking direct orders via PayPal, bypassing those margin killing eBay fees, WITHOUT spending a dime on a shopping cart? And no, I’m not talking about using free, open source carts like Open Cart, which are far more complex to learn and set-up. I will show you a much simpler approach to get a basic website up and running using templates from Spicy Auction Templates!

Here’s a recent email I received from my blog reader:

Hi Andrew,

I’m a BIG fan of your blog, love what you do and wanted to say thank you for the information you provide here. I have already started working on my eBay business plan and plan on purchasing your EAB course very soon.

As I understand, with the purchase I get free SAT membership too, right?

I saw on one forum that people are using SAT templates to build online shops, is that possible? To take orders directly from people without using eBay?

That would be awesome as I’m not yet in a position to afford a custom designed shop with a fully functioning shopping cart and was looking for a good free/cheap alternative.

Keep up the good work Andrew!

Thanks,
Daniel W.

Thanks for your email & question Daniel.

Yes, you get full access to SAT, absolutely free, when you purchase Easy Auction Business.

And yes, it is possible to create a simple online shop (basically more like a simple website) using Spicy Auction Templates and I will quickly cover how it can be done now.

The first step is to create a page in Turbo Lister, exactly as if you were creating a listing for eBay: (more…)