August 5, 2016 by Andrew Minalto - 10 Comments

What Are The EXACT Requirements For Top Rated Seller Status on eBay?

top-rated-seller-requirements

Top rated seller (TRS) status – we all know what it is and how it works, right?

Well maybe not!

To remind you, TRS is basically the next level for eBay Power sellers which gives you that shiny TRS seller badge, the ability to qualify for eBay premium service status for your listings, and discounts on your eBay fees.

To qualify for TRS status, you need to reach AND maintain 100 sales worth at least £1k ($1k for eBay USA) on a ROLLING 12 month period (unless you’re a big seller with a 3 month evaluation period).

Sounds simple enough, right?

Well, many people are still confused about how eBay calculates sales for TRS and that’s exactly what Ryan asked about in his recent email:

Hi Andrew,

I have a concern regarding becoming a TRS on eBay UK. I’m slightly confused about how eBay’s algorithms work when it comes to your projected seller status for the following month. Right now I’m around £50 short and 6 sales short of my TRS UK goal.

The issue is, I’ve sold around 6 items at the start of this month around 2nd July, yet these figures have not appeared in my projected seller status for 20th July, why are my July selling figures not getting added to the projected seller status? Am I missing something? I really thought I would be able to achieve TRS by July 20th.

I tried asking eBay this question but their support is somewhat useless; they didn’t seem to understand my question at all.

Many Thanks,
Ryan

Let’s clarify some things here.

First of all, eBay “awards” TRS status only once a month – on the 20th. So you can only get or lose TRS status on that date every month – this is the evaluation day.

Now, on this evaluation day, eBay takes into account sales for the period ending on the last day of the PREVIOUS month. So on July 20th eBay takes into accounts sales up to and including June 30th but sales you make in July are NOT counted!

And that’s why Ryan didn’t get TRS in July – because his July sales are not being taken into account. He will instead qualify for TRS status on the next evaluation date, August 20th, as that’s when his July sales will be included.

I hope this makes sense?

Also, don’t forget that TRS requirements are calculated on a rolling, 12 month period (3 months for sellers who have made more than 400 sales in the last 3 months) which means that you DON’T have to make 100 sales each month to maintain TRS status!

In fact, if you can reach 100 sales worth £1k in just one month, you can do nothing for the next 11 months and you’ll still maintain your TRS status.

A 12 month rolling period means that, for example:

  • On 20th July 2016 eBay takes into account sales data for period starting on 1st July 2015 and ending on 30th June 2016.
  • On 20th August 2016 eBay takes into account sales data for period starting on 1st August 2015 and ending on 31st July 2016.
  • On 20th September 2016 eBay takes into account sales data for period starting on 1st September 2015 and ending on 31st August 2016.

And so on!

So the evaluation is never ending! You have to continually maintain 100 sales worth at least £1k, plus all the other TRS requirements, or you’ll lose your TRS status.

Another thing – when you work on sales towards TRS status, on eBay UK, make sure that you sell to UK & IRL customers ONLY! European sales won’t be counted towards these numbers. Same applies to eBay.com – only sales to US customers are counted towards TRS requirements.

Lastly – you can check your PROJECTED seller status when you go to your Seller Dashboard. It basically says what will happen to your account on the next evaluation day.

IMPORTANT!! Data within the seller dashboard is NOT instant/live! It only updates roughly once a week so don’t expect recent sales to appear there. It could be that you made up the sales you were missing in the last few days of the month but they’re not showing in your seller dashboard yet. That’s perfectly fine, just give it a few days to update.

Hope this helps!

Thanks,
Andrew

10 Comments
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  1. Hi Andrew,

    Thanks for your always valuable posts on ebay. Your blog is like the ebay bible. There is something I’m still confused about when it comes to obtaining the TRS status. You mention TRS is basically the next level for eBay Power sellers. So my question is this, does that mean I have to be a power seller first before I can become a top rated seller? I know power sellers have to maintain a minimum number of sales each month but when it comes to TRS, it is based on a 12 months rolling period. So which comes first ? as I completed more than 100 transactions and done more than £1000 this month on ebay Uk, so I’m expecting to be a top rated seller by march evaluation but I’m not a power seller yet, so will that affect me in getting the TRS in March?

    Thanks Very Much

    1. Andrew Minalto

      Yes, basically you become a Power Seller first and then – TRS.

      BUT if you reach both requirements on same evaluation day – you’ll basically become a Power Seller and TRS on same day.

      So if your dashboard says that you reach all requirements for 20th March evaluation, you’ll become a PS and TRS on 20th March.

      Hope this helps!

      Thanks,
      Andrew

      1. Thanks for the clarification.

        1. Andrew Minalto

          You’re welcome! 🙂

  2. Hi Andrew,

    We had a business account that was ranked top seller on eBay. Unfortunately we made the mistake of showing our website address on our listing and eBay closed our account.

    We have tried to sell again using the same Paypal business account, but they closed the new account too.

    Can you advise if you think we can still find a way to sell on eBay? We are thinking that we may need to open a new business bank account which we can use with new eBay and PayPal accounts?

    Your advise would be much appreciated. P.S. We already tried to appeal, but eBay is not budging.

    1. Andrew Minalto

      Hi Lola,

      Thanks for your email.

      Unfortunately I don’t have much experience with banned accounts…

      You should take a look and seek for advice on this forum:

      http://www.aspkin.com/forums/

      Thanks,
      Andrew

  3. Hi andrew,
    Just a small question do you have to upload tracking code on 90% of your transactions to maintain TRS?

    1. Andrew Minalto

      ON which eBay site you’re selling?

      on eBay USA there’s such a rule, yes.

      But not on eBay UK.

      Thanks,
      Andrew

      1. I am selling on UK ebay
        Thanks for the info

        1. Andrew Minalto

          You’re welcome Raj!

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